Competitive Advantage and Productivity Solutions (CAPS)
RCM’s Competitive Advantage and Productivity Solutions (CAPS) group provides business process analysis and redesign with the goal of providing distinct and measurable competitive advantages. CAPS project managers are multidisciplinary experts with academic credentials in engineering, business administration, and Six Sigma methodology as well as professional experience in diverse areas such as sales, marketing, and engineering. CAPS process improvement initiatives cover a broad spectrum of business functions such as engineering design, production, finance, marketing, sales force management, and customer service. Their multi-disciplinary backgrounds and experience also means CAPS project managers have the vision and skills to efficiently integrate solutions across multiple business functions.
Finally, CAPS teams are able to leverage RCM's considerable capabilities and subject matter expertise in engineering, IT, staffing, as well as other areas to deliver complete solutions. Whether the solution requires custom software, cutting-edge technology, training, or specialized human resources, RCM can deliver.